The technologies that support remote work collaboration apps and tools have now become as essential for organizations as the apps themselves. The sudden increase and requirement for video meetings and chat messaging has spurred the need for the technology that supports them. Tools such as Microsoft Teams have become indispensable as companies have had to readjust to support their new remote workforce. Recently, Microsoft CEO, Satya Nadella, stated that the number of daily active Teams users has skyrocketed to 75 million, up from 44 million in March.
The global shift towards remote work doesn’t appear to be going away anytime soon. Some companies like Alphabet and Facebook have extended their remote work policies until summer of 2021, while Twitter has implemented a policy allowing for employees to work remotely on a permanent basis.
With the evolution of collaboration apps, such as Microsoft Teams, the tools that govern and maintain them have also had to evolve. The tools that support such collaboration apps will need the ability to manage and govern all of the new types of communication to include messages, files, and reactions. Ideally, the tools required will also seamlessly integrate with existing infrastructure. This would allow previously established policies related to privacy and regulation to be easily retained.
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