Jan 31, 2017
Employee performance can be a deceptively difficult thing for managers to measure. Some positions naturally have concrete metrics for success, for instance, that of a salesman. But even hard sales numbers can be misleading, and many positions are difficult to quantifiably measure at all. This means that managers often rely on intuition and unwritten rules when giving promotions, according to John Beeson at Harvard Business Review. In fact, a 2015 study performed by Human Capital Institute observed that 80% of managers make employee management decisions based on gut-feeling.
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