Oct 11, 2021

If you want to know how your workforce is doing, you need only to ask. Instead of relying on removed metrics and outdated models, organizations should get their information straight from the horse’s mouth. Better yet, follow the footprints that show where they have been and where they are going.

Every day employees produce mountains of unstructured data, information created by humans for humans, as they communicate over email, collaboration platforms, file shares, and IMs. Hidden in these communications and work product is a trail of metadata and content that when analyzed uncover the human element of an organization. By peering into the organizational black box, decision-makers can address fundamental HR challenges that have eluded past generations: how to identify top talent, assess employee sentiment, and improve employee retention

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