Project Manager I

ZL Tech is seeking an entry-level Project Manager to join our Client Services department to manage large-scale enterprise engagement for ZL Tech’s BFSI clients. A curious mind, a collaborative mentality, and a willingness to learn are desired.


  • Ability to foster an inclusive, caring and supportive environment while meeting time line expectations
  • Work closely with Project Managers and serve as the point of contact for client-facing engagements
  • Facilitate a project from defining the scope to transitioning to support and escalate issues appropriately
  • Develop project plans with critical path, milestones, timelines and identify issues and mitigating risks for migrations, upgrades, deployments, and custom engagement work
  • Develop reoccurring project tasks and templatizing runbooks for similar future engagements
  • Ensure all status materials and documents are tracked, aggregated, and completed in a timely manner and remain well-maintained
  • Ensure the project adheres to defined scope and timeline
  • Identify risks and potential delays, and escalate timely if needed
  • Manage work being performed by project team, ensuring deliverables meet communicated timelines
  • Coordinate meetings, track action items and create relevant documentation necessary to complete a project
  • Coordinate needed collaboration across internal teams
  • Work on ad hoc/special projects to support the project management team as needed



  • Open, clear, concise, and professional verbal and written communication skills
  • Personable and able to work with stakeholders from various sources, including clients, vendors, partners, and internal resources from multiple functions, such as DEV, Professional Services, and Support
  • Organized and able to conduct independent work
  • Strong analytical and quantitative skills
  • A good understanding or interest in information governance or enterprise software
  • Ability to set internal goals and timelines and execute to a defined action plan
  • Ability to work autonomous while flagging roadblocks timely, if needed
  • Able to work well both in a team environment and as a motivated individual
  • 1 – 2 years relevant experience (salary is commensurate with experience


  • Experience with professional writing
  • Experience using standard Project Management tools (e.g. Outlook, MS Office, MS Project, Atlassian suite)
  • Experience in enterprise technology solutions
  • An understanding of technical concepts around data management
  • Has created and delivered executive presentations
  • Preferred location is Milpitas, CA and Vancouver, BC We may consider remote working on a per-case basis