In this Q&A session, Cheryl McKinnon, Principal Analyst with Forrester Research, Inc., delves into some of the most pressing information management issues facing the modern enterprise. Many organizations have struggled to keep up with rapidly proliferating data volumes and types. She notes that, even as businesses work to tame their previously-neglected email systems to satisfy litigation requirements and business needs, they are failing to address newer data types, such as instant messages, social media, and other collaboration platforms, thus perpetuating prior mistakes.
Cheryl suggests consistent, holistic governance of corporate information, and walks us through how different segments of the information management industry have attempted to reach this goal. She notes that many of the first-generation solutions are reaching their capacity, and recommends that organizations consider a unified approach to information management, a single platform that delivers a cohesive, coherent view of all enterprise data.